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	<title>Comments on: How to Get Where You&#8217;re Going, Part 2</title>
	<atom:link href="http://middlezonemusings.com/getting-somewhere-part-2/feed/" rel="self" type="application/rss+xml" />
	<link>http://middlezonemusings.com/getting-somewhere-part-2/</link>
	<description>It's about lessons learned... from life!</description>
	<pubDate>Fri, 16 May 2008 04:43:09 +0000</pubDate>
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		<title>By: Robert Hruzek</title>
		<link>http://middlezonemusings.com/getting-somewhere-part-2/#comment-5248</link>
		<dc:creator>Robert Hruzek</dc:creator>
		<pubDate>Sat, 10 May 2008 19:20:49 +0000</pubDate>
		<guid isPermaLink="false">http://middlezonemusings.com/?p=1298#comment-5248</guid>
		<description>Howdy, Laura! Yeah, that friend claims this strip was about ME - can you believe it? I don't look anything like that dude. Except for the glasses. And the beard. And the fact that I'm a consultant. And, er, never mind... :-\</description>
		<content:encoded><![CDATA[<p>Howdy, Laura! Yeah, that friend claims this strip was about ME - can you believe it? I don&#8217;t look anything like that dude. Except for the glasses. And the beard. And the fact that I&#8217;m a consultant. And, er, never mind&#8230; :-\</p>
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		<title>By: Robert Hruzek</title>
		<link>http://middlezonemusings.com/getting-somewhere-part-2/#comment-5247</link>
		<dc:creator>Robert Hruzek</dc:creator>
		<pubDate>Sat, 10 May 2008 19:19:08 +0000</pubDate>
		<guid isPermaLink="false">http://middlezonemusings.com/?p=1298#comment-5247</guid>
		<description>Howdy, Samuel - and may I say, &lt;i&gt;what a great name!&lt;/i&gt;

What you say is so true, and happens far more than anyone likes to admit. Unfortunately the short-term thinking pattern is a hard one to break, especially when it's built into the culture.

And thanks for the kind words, Sam - and a spot on your roll! I'm honored!</description>
		<content:encoded><![CDATA[<p>Howdy, Samuel - and may I say, <i>what a great name!</i></p>
<p>What you say is so true, and happens far more than anyone likes to admit. Unfortunately the short-term thinking pattern is a hard one to break, especially when it&#8217;s built into the culture.</p>
<p>And thanks for the kind words, Sam - and a spot on your roll! I&#8217;m honored!</p>
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		<title>By: Laura Spencer</title>
		<link>http://middlezonemusings.com/getting-somewhere-part-2/#comment-5246</link>
		<dc:creator>Laura Spencer</dc:creator>
		<pubDate>Sat, 10 May 2008 15:11:58 +0000</pubDate>
		<guid isPermaLink="false">http://middlezonemusings.com/?p=1298#comment-5246</guid>
		<description>Great advice (and the Dilbert cartoon didn't hurt any).

I'm going to give this a stumble.</description>
		<content:encoded><![CDATA[<p>Great advice (and the Dilbert cartoon didn&#8217;t hurt any).</p>
<p>I&#8217;m going to give this a stumble.</p>
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		<title>By: Samuel Adams</title>
		<link>http://middlezonemusings.com/getting-somewhere-part-2/#comment-5238</link>
		<dc:creator>Samuel Adams</dc:creator>
		<pubDate>Sat, 10 May 2008 01:14:50 +0000</pubDate>
		<guid isPermaLink="false">http://middlezonemusings.com/?p=1298#comment-5238</guid>
		<description>Howdy,
   Wasn't all that covered in the movie "Office Space?" 
   But seriously, why do so many companies fail to make significant change after spending significant bucks on consultants?
   I think the answer lies in having to answer to a board of directors and shareholders eyeing immediate returns instead of long-term gains.
   By the way, you've impressed me to the point you're now on my blogroll.
   -Sam</description>
		<content:encoded><![CDATA[<p>Howdy,<br />
   Wasn&#8217;t all that covered in the movie &#8220;Office Space?&#8221;<br />
   But seriously, why do so many companies fail to make significant change after spending significant bucks on consultants?<br />
   I think the answer lies in having to answer to a board of directors and shareholders eyeing immediate returns instead of long-term gains.<br />
   By the way, you&#8217;ve impressed me to the point you&#8217;re now on my blogroll.<br />
   -Sam</p>
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		<title>By: Robert Hruzek</title>
		<link>http://middlezonemusings.com/getting-somewhere-part-2/#comment-5236</link>
		<dc:creator>Robert Hruzek</dc:creator>
		<pubDate>Fri, 09 May 2008 23:13:17 +0000</pubDate>
		<guid isPermaLink="false">http://middlezonemusings.com/?p=1298#comment-5236</guid>
		<description>Howdy, Scott! Whew, great comment! Let's see if I got what you're sayin' here...

1. Thought I mentioned this in the Assessment phase (step 2), but I'll agree it wasn't too clear that's what I meant. I think of this phase as "getting everything there is to get" from the client. Sometimes you have to really "drill down" (or use dynamite!) to find those important nuggets that many clients sortof take for granted - or don't know. Yet another problem, as you mentioned, is when the consultants don't understand the client's business. Not good for anyone.

2. It isn't just &lt;i&gt;people&lt;/i&gt; who don't know what they don't know - companies are generally the same way. That's part of the challenge of designing a good outcome - and why it's useful to be a bit flexible in setting goals. You're pretty much guaranteed to discover more, and better, information as you get into the meat of an engagement.

(By the way, the above is precluded on the idea that both consultant and company are honest and upright in their dealings with each other. Alas, there are people out there who are just out to make a buck, and present themselves as experts when they're, um, not.)

As far as personally - I agree one usually can't go STRAIGHT from A to B; I'm not sayin' that. But I &lt;i&gt;do&lt;/i&gt; think it's possible to take things one step at a time, build on what is learned, and eventually reach the goal (if it's indeed a &lt;i&gt;possible&lt;/i&gt; goal, of course). The decision to hire a personal coach, outside consultant or whatever, can hinge as much on the time frame as much as it hinges on experience.

Did I miss something, Scott? Let me know - I like to think I'm still teachable...

And hey, welcome to the Middle Zone, my friend! ;-)</description>
		<content:encoded><![CDATA[<p>Howdy, Scott! Whew, great comment! Let&#8217;s see if I got what you&#8217;re sayin&#8217; here&#8230;</p>
<p>1. Thought I mentioned this in the Assessment phase (step 2), but I&#8217;ll agree it wasn&#8217;t too clear that&#8217;s what I meant. I think of this phase as &#8220;getting everything there is to get&#8221; from the client. Sometimes you have to really &#8220;drill down&#8221; (or use dynamite!) to find those important nuggets that many clients sortof take for granted - or don&#8217;t know. Yet another problem, as you mentioned, is when the consultants don&#8217;t understand the client&#8217;s business. Not good for anyone.</p>
<p>2. It isn&#8217;t just <i>people</i> who don&#8217;t know what they don&#8217;t know - companies are generally the same way. That&#8217;s part of the challenge of designing a good outcome - and why it&#8217;s useful to be a bit flexible in setting goals. You&#8217;re pretty much guaranteed to discover more, and better, information as you get into the meat of an engagement.</p>
<p>(By the way, the above is precluded on the idea that both consultant and company are honest and upright in their dealings with each other. Alas, there are people out there who are just out to make a buck, and present themselves as experts when they&#8217;re, um, not.)</p>
<p>As far as personally - I agree one usually can&#8217;t go STRAIGHT from A to B; I&#8217;m not sayin&#8217; that. But I <i>do</i> think it&#8217;s possible to take things one step at a time, build on what is learned, and eventually reach the goal (if it&#8217;s indeed a <i>possible</i> goal, of course). The decision to hire a personal coach, outside consultant or whatever, can hinge as much on the time frame as much as it hinges on experience.</p>
<p>Did I miss something, Scott? Let me know - I like to think I&#8217;m still teachable&#8230;</p>
<p>And hey, welcome to the Middle Zone, my friend! <img src='http://middlezonemusings.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /></p>
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		<title>By: Scot Herrick</title>
		<link>http://middlezonemusings.com/getting-somewhere-part-2/#comment-5232</link>
		<dc:creator>Scot Herrick</dc:creator>
		<pubDate>Fri, 09 May 2008 21:21:35 +0000</pubDate>
		<guid isPermaLink="false">http://middlezonemusings.com/?p=1298#comment-5232</guid>
		<description>There are two important points missed here:

1. The step where consultants ask everything there is to ask how the company actually works today is missing. You have to educate them on how things work. Sometimes that's useful. Most of the time it is burning consulting dollars because consultants don't understand how things work in real companies. Or indicative of how little the current management understands how things work in their own companies...

2. While the above may be commentary, this is the flaw with following this process personally: people don't know what they don't know.

It's easy to say the grand plan is to publish a novel, but when you don't know all of the things to be done to get the novel published you will never get the gap steps to execute.

In companies this translates into buying the expertise -- usually buying another existing business where the work is already done so what you don't know gets known.

I suppose in personal goals, this would translate into getting a coach, joining a club, or going to a conference to learn about the subject and have some contacts to help with what you don't know.

But, I don't think you can unilaterally go from Point A to Point B and know what all the gaps are in the process. You need to work with someone who has been through this before so that you know what you don't know now.</description>
		<content:encoded><![CDATA[<p>There are two important points missed here:</p>
<p>1. The step where consultants ask everything there is to ask how the company actually works today is missing. You have to educate them on how things work. Sometimes that&#8217;s useful. Most of the time it is burning consulting dollars because consultants don&#8217;t understand how things work in real companies. Or indicative of how little the current management understands how things work in their own companies&#8230;</p>
<p>2. While the above may be commentary, this is the flaw with following this process personally: people don&#8217;t know what they don&#8217;t know.</p>
<p>It&#8217;s easy to say the grand plan is to publish a novel, but when you don&#8217;t know all of the things to be done to get the novel published you will never get the gap steps to execute.</p>
<p>In companies this translates into buying the expertise &#8212; usually buying another existing business where the work is already done so what you don&#8217;t know gets known.</p>
<p>I suppose in personal goals, this would translate into getting a coach, joining a club, or going to a conference to learn about the subject and have some contacts to help with what you don&#8217;t know.</p>
<p>But, I don&#8217;t think you can unilaterally go from Point A to Point B and know what all the gaps are in the process. You need to work with someone who has been through this before so that you know what you don&#8217;t know now.</p>
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		<title>By: Brad Shorr</title>
		<link>http://middlezonemusings.com/getting-somewhere-part-2/#comment-5231</link>
		<dc:creator>Brad Shorr</dc:creator>
		<pubDate>Fri, 09 May 2008 19:34:18 +0000</pubDate>
		<guid isPermaLink="false">http://middlezonemusings.com/?p=1298#comment-5231</guid>
		<description>Mother Earth, those are fine sentiments, and so female! :) Male or female we should follow our instincts, I agree!</description>
		<content:encoded><![CDATA[<p>Mother Earth, those are fine sentiments, and so female! <img src='http://middlezonemusings.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> Male or female we should follow our instincts, I agree!</p>
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		<title>By: Mother Earth</title>
		<link>http://middlezonemusings.com/getting-somewhere-part-2/#comment-5230</link>
		<dc:creator>Mother Earth</dc:creator>
		<pubDate>Fri, 09 May 2008 17:50:14 +0000</pubDate>
		<guid isPermaLink="false">http://middlezonemusings.com/?p=1298#comment-5230</guid>
		<description>You two are so .... male. May I say that? 

I completely agree with this path driven vision method, Male or female. The extra layer for me is to imagine it - imagine the success or the goal with every part of me, the smells, the tastes, the sights, the sounds.  If the goal is to spend summers writing at a cottage deep in the woods in Michigan...I say to myself -- hey self, tell me more about that !! When I do that, I get that queeezy pit in my stomach feeling that tells me not only did I pick a great goal - it resonates in my heart. If I get really sick feeling I know I am pushing my vision. I know that it's a stretch.</description>
		<content:encoded><![CDATA[<p>You two are so &#8230;. male. May I say that? </p>
<p>I completely agree with this path driven vision method, Male or female. The extra layer for me is to imagine it - imagine the success or the goal with every part of me, the smells, the tastes, the sights, the sounds.  If the goal is to spend summers writing at a cottage deep in the woods in Michigan&#8230;I say to myself &#8212; hey self, tell me more about that !! When I do that, I get that queeezy pit in my stomach feeling that tells me not only did I pick a great goal - it resonates in my heart. If I get really sick feeling I know I am pushing my vision. I know that it&#8217;s a stretch.</p>
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		<title>By: Robert Hruzek</title>
		<link>http://middlezonemusings.com/getting-somewhere-part-2/#comment-5223</link>
		<dc:creator>Robert Hruzek</dc:creator>
		<pubDate>Fri, 09 May 2008 12:37:47 +0000</pubDate>
		<guid isPermaLink="false">http://middlezonemusings.com/?p=1298#comment-5223</guid>
		<description>Hey, no worries, Brad. I could offer to fix it... but would that make me an &lt;i&gt;enabler&lt;/i&gt;?  :-D

"Ham-fisted"? All we need are some green eggs and we're done! (Er, sorry; been reading Dr. Seuss lately.)</description>
		<content:encoded><![CDATA[<p>Hey, no worries, Brad. I could offer to fix it&#8230; but would that make me an <i>enabler</i>?  <img src='http://middlezonemusings.com/wp-includes/images/smilies/icon_biggrin.gif' alt=':-D' class='wp-smiley' /> </p>
<p>&#8220;Ham-fisted&#8221;? All we need are some green eggs and we&#8217;re done! (Er, sorry; been reading Dr. Seuss lately.)</p>
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		<title>By: Brad Shorr</title>
		<link>http://middlezonemusings.com/getting-somewhere-part-2/#comment-5222</link>
		<dc:creator>Brad Shorr</dc:creator>
		<pubDate>Fri, 09 May 2008 12:30:08 +0000</pubDate>
		<guid isPermaLink="false">http://middlezonemusings.com/?p=1298#comment-5222</guid>
		<description>Sorry for my hamfisted use of HTML in my comment above. :(</description>
		<content:encoded><![CDATA[<p>Sorry for my hamfisted use of HTML in my comment above. <img src='http://middlezonemusings.com/wp-includes/images/smilies/icon_sad.gif' alt=':(' class='wp-smiley' /></p>
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		<title>By: Brad Shorr</title>
		<link>http://middlezonemusings.com/getting-somewhere-part-2/#comment-5221</link>
		<dc:creator>Brad Shorr</dc:creator>
		<pubDate>Fri, 09 May 2008 12:29:10 +0000</pubDate>
		<guid isPermaLink="false">http://middlezonemusings.com/?p=1298#comment-5221</guid>
		<description>I agree wholeheartedly. It takes enormous discipline and the right foundation of knowledge to think and more especially &lt;em&gt;act strategically. I just finished reading an incredible book by Ken Fisher on investing -- "The Only Three Questions that Count". One point he makes again and again is that people fear a loss more than they love a gain. Although he's talking about investing, I think it explains why small business leaders are unwilling to sacrifice tactical losses for a strategic gain. The sense of urgency in a small business is a hard feeling to shake.&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>I agree wholeheartedly. It takes enormous discipline and the right foundation of knowledge to think and more especially <em>act strategically. I just finished reading an incredible book by Ken Fisher on investing &#8212; &#8220;The Only Three Questions that Count&#8221;. One point he makes again and again is that people fear a loss more than they love a gain. Although he&#8217;s talking about investing, I think it explains why small business leaders are unwilling to sacrifice tactical losses for a strategic gain. The sense of urgency in a small business is a hard feeling to shake.</em></p>
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		<title>By: Robert Hruzek</title>
		<link>http://middlezonemusings.com/getting-somewhere-part-2/#comment-5220</link>
		<dc:creator>Robert Hruzek</dc:creator>
		<pubDate>Fri, 09 May 2008 11:47:47 +0000</pubDate>
		<guid isPermaLink="false">http://middlezonemusings.com/?p=1298#comment-5220</guid>
		<description>&lt;i&gt;"... wrapped around the axle..."&lt;/i&gt;  

Man, what a great descriptive phrase! It really makes a vivid picture of what happens to most of us when we forget to pay attention to the details!

You're absolutely right about this, though. I my opinion, the biggest problem most organizations (including those numbering, er, &lt;i&gt;one&lt;/i&gt;) is, when attempting to &lt;i&gt;act&lt;/i&gt; strategically, they let &lt;i&gt;tactical&lt;/i&gt; considerations get in the way. Generally speaking, one will usually be at the expense of the other.

Yes, there's a short-term benefit to tactical thinking - excellent number this quarter, for instance. But almost all strategic benefits won't pay off in the long run without some short-term cost, and &lt;i&gt;there's&lt;/i&gt; where we tend to get the heebee-jeebees.

Alas, it's the way we're conditioned to think, both in business and in our personal lives. That also explains why there has to be a very large bucket of motivation on hand - a clear and highly desirable vision.</description>
		<content:encoded><![CDATA[<p><i>&#8220;&#8230; wrapped around the axle&#8230;&#8221;</i>  </p>
<p>Man, what a great descriptive phrase! It really makes a vivid picture of what happens to most of us when we forget to pay attention to the details!</p>
<p>You&#8217;re absolutely right about this, though. I my opinion, the biggest problem most organizations (including those numbering, er, <i>one</i>) is, when attempting to <i>act</i> strategically, they let <i>tactical</i> considerations get in the way. Generally speaking, one will usually be at the expense of the other.</p>
<p>Yes, there&#8217;s a short-term benefit to tactical thinking - excellent number this quarter, for instance. But almost all strategic benefits won&#8217;t pay off in the long run without some short-term cost, and <i>there&#8217;s</i> where we tend to get the heebee-jeebees.</p>
<p>Alas, it&#8217;s the way we&#8217;re conditioned to think, both in business and in our personal lives. That also explains why there has to be a very large bucket of motivation on hand - a clear and highly desirable vision.</p>
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		<title>By: Brad Shorr</title>
		<link>http://middlezonemusings.com/getting-somewhere-part-2/#comment-5218</link>
		<dc:creator>Brad Shorr</dc:creator>
		<pubDate>Fri, 09 May 2008 11:12:08 +0000</pubDate>
		<guid isPermaLink="false">http://middlezonemusings.com/?p=1298#comment-5218</guid>
		<description>Bob, you make the process sound easy, which it is (or should be). Sorting through the details, the tactics, is where experience and expertise come into play. Still, do you see companies getting wrapped around the axle just trying to put a framework in place? I've seen it plenty of times.</description>
		<content:encoded><![CDATA[<p>Bob, you make the process sound easy, which it is (or should be). Sorting through the details, the tactics, is where experience and expertise come into play. Still, do you see companies getting wrapped around the axle just trying to put a framework in place? I&#8217;ve seen it plenty of times.</p>
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