Have you ever found yourself vehemently defending your position (doesn’t matter what about) – only to later discover you were completely and totally in the wrong? Yep, thought so. I tell ya, there’s nothing quite like that egg-on-your-face feeling to really make your day, is there?
Small Change
You know those little machines you see at grocery store checkouts, the ones that automatically dispense exact change? Well, it happened quite a while back, but I still recall this one time when I made a purchase, handed the guy a $20 bill, the cashier counted out my remaining bills – but no coins came out of the change machine.
I waited a second or two, then turned to him and said, “Hey, where’s the rest of my change?”
He looked at me kinda funny for a moment and responded with something like, “But you already got it.”
It kinda caught me off guard. I had done no such thing! I was so surprised I indignantly replied, “No, I didn’t!” I mean, the nerve of the guy! I quickly got angry enough that I was determined to hold my ground. What was this guy trying to pull, anyway? After all, it wasn’t about the money (less than a dollar), it’s the principle of the thing, right?
Well, we somewhat intensely went back and forth for a bit (no shouting – it was just… intense), but he finally turned to his change drawer and counted out the correct change. He didn’t exactly slam it on the counter – but it was close. All the while I’m thinking triumphantly to myself, Man, this guy’s a real piece of work! What’s his problem?
Finally, satisfied that Justice (along with, you know, Truth and the American Way) had prevailed, I grabbed my bag of junk food (hey, I was still single at the time), slid the change into my hand, and headed for the car.
While walking across the parking lot, however, I put my hand into my pocket to deposit my hard-won change and, um… well, you remember what I said earlier about egg-on-your-face?
Yep, you guessed it! There, nestled in my pocket like a big ol’ greasy omelet, was the missing change!
I was so taken aback (which is an Eastern European expression that loosely translates to Well, whack me up the side of the head and call me gonzo!) that my feet simply stopped in their tracks. (Good thing there wasn’t a car bearing down on me at the time!) I was overcome with the inescapable knowledge that I had just made a complete and total fool of myself! (It’s one reason why I think of this as The Chump Change Incident.)
The Moment of Truth
OK, picture yourself as a contestant on Monty Hall’s Let’s Make a Deal (anyone remember that old game show from the ‘60s?). You came dressed as a banana (enduring numerous snide comments from fellow contestants - not to mention various family members) and you’ve made it all the way to the Final Deal.
You finally get a shot at the Grand Prize - there’s nothing left but to choose between two doors. Behind one is an all-expenses-paid cruise around the world plus $10,000 in spending cash. Behind the other one is an old rusted-out 1952 pickup truck filled with garbage.
You have 20 seconds to make your decision, while the entire studio audience is screaming at the top of their lungs at you. Which door do you pick?
Door #1: Turn around. Go back to the cashier, and admit the mistake. Return the change, withstand the glaring looks and the “Aha! I was right all along!” (whether silent or spoken, I knew it would be there). To basically take my medicine and swallow it.
Admittedly this course of action would be a toughie, since it required, you know, swallowing my pride. (Eating crow, as they’d say in East Texas.)
OR…
Door #2: Keep walking. I mean, when you got right down to it, hey, it was only a few cents worth of change, right? After all, the incident was over now. Besides, the cashier would forget about it pretty soon – and so would I. It’s ironic (which as you know is an old Scottish term that means made entirely of iron) that I’m writing about it over 35 years later, don’t you think?)
Besides, after investing so much emotion into just getting the change and establishing my *ahem* Righteousness… hey, it seemed a shame to have to give it all up now.
In other words, take the coward’s way out.
Will The Real Issue Please Stand Up?
You know, making the mistake isn’t even the real issue. I mean, we’ve all had the experience of being absolutely positively sure we were right – but *ulp* weren’t. (And if you don’t think it’s ever happened to you – then, um, this is probably one of those times!)
No, the real issue is this: When the mistake was eventually realized, what did you do about it? Did you face the music and at least make the attempt to set things right (assuming you had the opportunity)? Or did you just let it slide?
Perhaps even more important: What do you think the long-term consequences of your choice were? In other words, what did you learn from the experience? Care to share ‘em with us?
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